EDF takes customers from defunct Toto

Toto Energy, which was one of the four suppliers which had been given a month to pay £14.7 million owed in green taxes or risk losing their licenses, ceased to trade on Wednesday after missing the deadline. Ofgem announced on Saturday that it had chosen EDF Energy as the new supplier for the 134,000 customers after a process to ensure they get them “the best deal possible”. The energy ombudsman recently announced that gas and electricity suppliers could face independent checks on their customer service and financial strength. Ofgem set out a raft of new rules designed to drive up customer service standards, lower the risk of suppliers going bust and strengthen the safety net in the event of failure.