We’ve received numerous reports from trans and non-binary people who have been denied access to prescribed and scheduled hormone injections, which in some cases is actively dangerous to a person’s health. Like many in our sector we moved all of our services to operating remotely to continue to support our communities through this increasingly difficult time. Our helpline is now being delivered from our team's homes and has continued to provide a listening ear to LGBT people inthis distressing time, and our online intake assessments, video counselling sessions and Zoom group support programmes are running smoothly. Alongside access to food and financial support that is affecting many of the general population, respondents are also being harassed when out on a walk as strangers assume same-sex couples are friends breaking lockdown rules, and being abused by neighbours and isolated from families with nobodyelse to turn to. A member of the team said,something which for me truly encapsulated the scale of the issues we are currently facing, “Right now, I’m just focused on keeping people alive at the other end of this call.” Like most people across the country I’ve spent the last few weeks in awe of the individual and collective acts of heroism demonstrated by so many at our time of greatest need. Part of this means recognising the ways coronavirus has affected everyone differently, and working to meet their individual needs.
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