Though you can still expect good service, comfy beds and all the relaxation that comes with handing over the cooking and cleaning, there will be a few notable changes when you next check in. Hotels are gearing up to enhance existing room-cleaning services, as well as the regular cleaning of customer touch points throughout buildings – think lift buttons, door handles and banisters. In guest rooms, cleaners will disinfect light switches, door handles, TV remotes, coat hangers and thermostats. Some hotels will close their fitness centres and gyms for cleaning multiple times a day, as well as pool areas. Accor, which runs the Mondrian, Pullman, Novotel, Mercure and Ibis hotels, is considering repurposing bedrooms and meeting rooms to create private office and intimate co-working spots – the aim being to enable safe working spaces for people unable to work from home or offices. Many hotels also plan to ask guests to pay online, rather than in person, to reduce the risk of transmission from credit cards and handling money.
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